Monthly Archives : March 2020

We are operating normally – COVID-19 Update

During the global crisis, our first priority is to maintain public health and safety in-line with Government advice that protects our staff while continuing to deliver the level of service that we provide to support our customers and their businesses.

Demand for our services, in partucular helping people to work from home, has significantly increased, and our support team is running at full strength. We are manning our HelpDesk as normal, and we intend to do so for as long as possible and as long as we are needed.

We will continually monitor the most recent advice and guidance and have activated our business continuity plan to enable the majority of our staff to remotely work from home.

To help us deal with everyone and to make sure you do not get missed we ask that you, if possible, contact us only by email to our shared mailbox support@amanet.co.uk which we all have access to, there will always be someone to see your message and respond accordingly. At this time please do not use our personal email addresses or mobiles for support requests.

We are maintaining a presence in our offices and Workshop however we will be strictly prioritising repairs and Site Visits to those most essential, to minimise social contact. Lead times may well be longer than you would normally be used.

Thank you for your cooperation in this difficult time. Stay Safe

Work from home!

Working from home has become alot easier. All you need is a broadband connection and laptop and a little help from our team here at Amanet. And now we are being encouraged to do it for real … so let’s do IT. The benefits will last a lot longer than the current crisis.

There are many options available from remotely accessing all the resources on your computer at work, as if you were sitting at right at your desk, to accessing your team resources and you should be able to do this without feeling remote from your workplace!

Speak to us about the best opton for your organisation …

Getting started

Set up your workspace

Find a space in your home where you can concentrate. If you’re somewhere with background distractions, use background blur in Microsoft Teams to keep teammates focused.

Communicate, communicate, communicate

Your rhythm with online work from home might look different than it does in the office. For example, you may be balancing work and childcare at the same time. Communicate your schedule to your coworkers so that they know when to reach out to you.

Maintain healthy boundaries

Without the normal workday signals, like a commute, it can be harder to unplug. Make sure to take breaks, stay hydrated, and give yourself opportunities to “clock out” from remote work at the end of the day.
Person sitting at a desk in their home office using two large desktop monitors. A dog sleeps on the floor next to the desk.

Embrace online meetings

Make sure all meetings include an online “join” option so that team members can join from wherever they are working. Turn video on so your team can interact face to face and feel more connected.

Be mindful and inclusive

A crowded conference call can make it difficult for people to share their opinions. Pause frequently to allow time for questions and remind attendees that they can use the chat window to share their thoughts.

Record your meetings

When you start a meeting, hit “record.” Team members who aren’t able to join can watch later or search the automatically generated transcript for important information. That way, people can easily review anything they missed or need repeated. A person sitting on a couch smiling and using a laptop.

Make up for missing hallway talk

The quick chat at the water cooler is what many people miss the most when working remotely. Instead, be deliberate about and connecting with your coworkers. Think about chat messages as your virtual watercooler and set yourself a reminder to check in with people regularly.

Bring the team together

Working remotely can feel a bit isolating. It’s important to create opportunities for the whole team to virtually get together, whether it’s large brainstorms with the Whiteboard or daily check-ins over a virtual coffee.

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